Disclaimer & Privacy

Contactgegevens

Industrieveren Algoet bvba
Bilkhagelaan 22 — 8790 Waregem
BTW BE 0414.844.056

info@industrieverenalgoet.be
Tel: +32 (0)56 60 14 77

1. Who are we?

Industrieveren Algoet bvba is the data controller within the meaning of the General Data Protection Regulation (GDPR, Regulation EU 2016/679) for the personal data processed via our website industrieverenalgoet.be and in the context of our business activities.

For any questions regarding this statement or the processing of your data, please contact us at info@industrieverenalgoet.be or +32 (0)56 60 14 77.

2. What personal data do we process?

We only process data that you provide to us directly, via the contact form, a quotation or order request, by e-mail, by telephone or through our online order module.

This includes:
> First and last name
> Company name and VAT number
> Job title
> E-mail address
> Phone number
> Delivery address and billing address
> Technical specifications and order descriptions you provide

We do not process special categories of personal data.

3. For what purposes do we process your data?

We process your personal data exclusively for the following purposes:

Purpose > Legal basis
Processing a quotation, order or contract > Performance of a contract (Art. 6.1.b GDPR)
Invoicing and accounting > Legal obligation (Art. 6.1.c GDPR)
Customer relationship management and follow-up > Legitimate interest (Art. 6.1.f GDPR)
Responding to contact requests > Legitimate interest (Art. 6.1.f GDPR)
Sending the newsletter > Consent (Art. 6.1.a GDPR)

4. How long do we retain your data?

We do not retain your personal data longer than necessary for the purpose for which it was collected:

> Customer and supplier data: 7 years after the end of the business relationship (in accordance with Belgian accounting legislation)
> Contact requests without a subsequent agreement: maximum 1 year
> Newsletter subscriptions: until you unsubscribe

5. Do we share your data with third parties?

We never sell your data to third parties. We may however share your data with:

> Processors: software providers, IT service providers or transport partners acting on behalf of Algoet and bound by a data processing agreement
> Legally required recipients: public or judicial authorities where required by law

No transfer outside the European Economic Area takes place, unless with appropriate safeguards in accordance with the GDPR.

6. Your rights

As a data subject, you have the following rights, which you may exercise free of charge via info@industrieverenalgoet.be:

> Right of access: you may request which data we process about you
> Right to rectification: you may have inaccurate or incomplete data corrected
> Right to erasure: you may request the deletion of your data, to the extent that no legal retention obligation applies
> Right to restriction of processing: you may request a temporary restriction of processing
> Right to data portability: you may request your data in a structured format
> Right to object: you may object to processing based on legitimate interest
> Right to withdraw consent: for processing based on consent (e.g. newsletter), you may withdraw your consent at any time

We will handle your request within 30 calendar days. You also have the right to lodge a complaint with the Belgian Data Protection Authority (GBA/APD): www.dataprotectionauthority.be - Rue de la Presse 35, 1000 Brussels.

7. Security

Algoet takes appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our website uses a secure HTTPS connection.

8. Cookie policy

8.1 What are cookies?

Cookies are small text files placed on your device when you visit our website. They are used to improve the functioning of the website and to analyse visitor behaviour.

8.2 Which cookies do we use?

Necessary cookies (no consent required)
These cookies are essential for the functioning of the website, such as remembering your language preference (NL/FR/EN) or session cookies for the online order form. You cannot refuse these cookies.

Analytical cookies (consent required)
We use Google Analytics to anonymously measure visitor behaviour (number of visitors, popular pages, origin). Data is anonymised and not shared with third parties outside of Google. You may refuse these cookies via our cookie banner.

Marketing and tracking cookies
We do not place any third-party marketing or tracking cookies.

8.3 Managing your cookie preferences

On your first visit to our website, you will be asked for consent for non-necessary cookies. You may change your preferences at any time via the cookie banner at the bottom of the website, or through your browser settings.

More information on managing cookies per browser:
> Chrome: support.google.com/chrome
> Firefox: support.mozilla.org
> Safari: support.apple.com
> Edge: support.microsoft.com

9. Links to other websites

Our website may contain links to external websites. Algoet is not responsible for the privacy policy or content of these third-party sites.

10. Changes to this statement

Algoet reserves the right to amend this privacy statement and cookie policy. The most recent version is always available on our website. In the event of significant changes, we will notify you by e-mail or via a notice on the website.